Privacy Policy | Jumpstart

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Privacy Policy

legal disclaimer

At Jumpstart Energy Inc. ("Jumpstart," "we" or "us"), your privacy is very important to us. The following policies apply to the collection of data by Jumpstart and its subsidiaries and affiliates. If you have questions or concerns regarding this statement, you should first contact Jumpstart at team@jumpstartenergy.co.

This policy discloses which information we collect and how we use it, as well as the choices you can make about the way your information is collected and used. We also explain how any personal or personally identifiable information that we may request will be used; these explanations can usually be found on the same pages where the information is requested. We also detail below our security policy, which describes how your personal information is protected.

Overview

This Privacy Notice discloses which personal data we collect and how we use it and protect it. We describe the choices you can make about the collection or use of your personal data.

In summary:

We will collect your personal data to provide you with the content and services that you request.

We may use your personal data to understand your interests and preferences. We will not share your personal data with third parties other than our service providers and business partners, or in the course of our business with you, or in the event of a dispute, or as required by law.

We will take reasonable measures to protect the security of your personal data. We do not want to annoy you. We provide numerous ways for you to limit our use of your personal data.

Consent

By using our Site, you consent to our processing of your data as set forth in this Privacy Notice. Your continued use of the Site, or continued interaction with us after we have notified you of a material change in our Privacy Policy in accordance with the Updates Section will be deemed an acceptance of these new terms.

What Data We Collect And How

We collect “log data,” i.e. data about the device (computer, smart phone, tablet) that is used to visit our Site, such as IP address, device ID number, general geographic location, browser type, referral source, length of visit, and page views using log files. This data is automatically provided by your browser. Details of any requests or transactions you make through the Services. Jumpstart partners with other companies (such as Stripe) for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies (for Stripe’s, click here). Jumpstart doesn’t store your payment information apart from the last four digits of your credit card or bank account (as applicable), expiration date, and country, which we require for tax, government regulatory, and security purposes. By using Stripe Checkout, you agree to the Stripe Privacy Policy, found here.

The email address associated with your Facebook account, if you choose to sign up using your Facebook credentials. Jumpstart will also request permission to access your name, profile picture, and friend list (these permissions are governed by Facebook’s privacy policies and can be managed through your Facebook privacy settings). We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.

Our Policy Towards Children

People under 18 (or the legal age in your jurisdiction) are not permitted to use Jumpstart on their own. Jumpstart does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services. If a parent or guardian becomes aware that his or her child has provided us with personal data without the parent or guardian's consent, he or she should contact us at team@jumpstartenergy.co. If we become aware that a child under 13 has provided us with personal data, we will remove such data from our files.

How We Use The Collected Data

We may communicate with you for different purposes, using the phone number and/or email address that you provided. We may contact your to confirm your identity, or specific actions you requested. We may send you responses to emails you send us. We may send surveys, requests for feedback regarding user experience and Site operations. We may contact you by phone and/or send you communications and offers about our programs or services or those of business partners. If you do not wish to receive these surveys, user feedback emails, or other commercial communications, please opt out in any offer email you receive from us. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by adjusting your notification settings.

We use log data in aggregated form (i.e. we combine all the log data of all visitors without associating the data to the names or email addresses of these visitors) to create statistics that we use for the administration and improvement of our Site. This would include, for example, to improve the usability of the Site, evaluate the success of particular content, or optimize our search engine ranking based on the needs of our users.

With Whom We Share Data

Business Partners

We may share personal data with business partners with whom we collaborate or jointly offer products or services. We engage service providers to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship management, storage, database management, analytics, website optimization, retargeting, direct marketing campaigns, or similar services. We share your data with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contracts requiring these service providers to maintain the privacy and security of the data provided.

Compliance With Law Enforcement And Third Party Requests

We will respond to facially valid search warrants, subpoena, and similar orders from law enforcement, government agencies, and courts as required by law.

To Defend Or Enforce Rights

We reserve the right to disclose any data that we have about you if we believe that disclosure is necessary to protect or enforce our rights or those of our other users, business partners, services providers.

Statistical Data

We may combine all data about our visitors and program participants to create statistics that we share with solar energy provider partners for purposes of furthering our business interests.

Business Transfers

If any or all of the Jumpstart assets are acquired by, or merged with those of another entity, or in the event of a bankruptcy, we may disclose, share or transfer some or all of our users' data, to or with the relevant entity in connection with the transaction, so that the successor entity can continue providing our services to our users. If the data handling practices of that entity do not meet the substance of this Privacy Notice, you will be given the opportunity not to continue to use the Site.

Cookies And Other Technologies

Cookies are small text files that are created by a website and store data on your device, such as your preferences when visiting that site. We use session ID cookies to make it easier for you to navigate our site. Session ID cookies expire when you close your browser. Most clients consider this a "non-persistent cookie" and will delete it on a condition like exiting a web browser application.

We use web beacons to gather data that lets us tune and improve our users' browsing experience, as well as track user responsiveness to various advertising campaigns and promotional activities. We use third-party tracking services (e.g., Google Analytics) that track non-identifying data about visitors to our Site in the aggregate (such as page views and referral page data to track the success of our marketing efforts to bring visitors to our Site as well as overall site performance).

While no directly identifying data is transmitted to advertising partners, most website operators keep track of IP addresses for example, to avoid double-counting the number of new visitors who joined as a result of a specific advertising campaign.

Security Policy

We are committed to maintaining the security and confidentiality of your personal data. We maintain physical, electronic, and procedural safeguards in accordance with industry standards.

Links to Other Sites

If you follow any links that direct you away from our Site, this Privacy Notice will not apply to your activity on the other websites you visit. We do not control the privacy practices of any third parties.

Users' Rights and Privacy Choices

We want our users to enjoy their visit to our Site, and we respect their privacy. To this end, we provide numerous privacy choices. While we have tried to provide all the tools necessary so that you can manage directly your interaction with us, you may prefer to interact directly with us. You can contact us at any time with your questions or requests for assistance. Please refer to the How to Contact Us Section below.

Right Not To Provide Information

You can choose not to respond to certain questions. However, this may prevent you from participating in our programs.

Right to Block Cookies

You can choose to block cookies. To do so, please review the Cookies and Other Technology Section. Please note that if you refuse to accept cookies from this Site, you will not be able to access certain portions of the Site.

Right To Block Commercial Communications

If you no longer wish to receive marketing information or communications from us or from our affiliates entities, you can unsubscribe from our distribution list by following the unsubscribe instructions provided in the communications that you receive from us.

Right To Block Tailored Advertising

You can choose to block the use of tailored advertising about Jumpstart on other websites, based on your visit to our site by visiting the website of Network Advertising Initiative or that of the Digital Advertising Alliance. Please note that if you choose not to receive tailored advertisements, you will still see online advertisements including some that might pertain to our company. Any opt-out will apply only to the activities conducted with the specific browser that you used for opting out, and will not be limited to your use of the Site.

How To Contact Us

If you have questions or concerns regarding this Privacy Notice, please contact Jumpstart at team@jumpstartenergy.co.

Last Updated: August 25, 2018