Customer Agreement | Jumpstart

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Customer Agreement

This Agreement governs the process by which the Customer (“you”) may make a request or requests for a project from us through Jumpstartenergy.co (“the website”), including any subdomains thereof, or other application channels offered by us (collectively, the "Site") and operated by Jumpstart Energy Inc. ("Jumpstart Energy"). If you make a project request, and if that request results in a project that is approved and issued by us, then your project will be governed by the terms of this Agreement. The version in effect when you make a project request will apply to any project made in response to that request. This Agreement will remain in effect for the applicable project, and will terminate if your project request is cancelled, withdrawn, or declined. All terms found in the Terms of Use and Privacy Policy apply to this document as well.

By receiving funding from the website, you have signified your agreement to these terms:

  1. Projects. Under this Agreement, you can request a project issued and originated by us that is facilitated through the Site. When you make a request, you agree to receive and timely repay the contribution that may be made in response to that request. Your agreement means you agree to repay the money provided by us to you and to abide by the terms of this Agreement and all other agreements or disclosures provided to you during the process. Any dispute with Jumpstart Energy will be resolved by binding arbitration, subject to your right to opt out as set forth below. Each project request is subject to our credit criteria in effect at the time of your project request.
  2. Account Verification. You understand that if we are unable to verify your bank account for any reason, we will cancel your application, your project request will not be posted on the Site, and this Agreement will be terminated.
  3. We do not warrant or guarantee that your project request will attract investment interest, or that you will receive contributions as a result of posting a request.
  4. Credit Decisions. If you make a project request, you must fully complete the application on the Site. You agree and acknowledge that we may verify any information you submit either by asking for true and complete copies of necessary documentation, by information provided through a third party, or by other proof. We may share part of your data with a third-party credit service to determine creditworthiness. Additionally, by proceeding with the application, you consent to our use of any information provided by you or provided through any third party, for any lawful purpose, including but not limited to identity verification, fraud prevention and credit underwriting. We may terminate consideration of your application at any time in our sole discretion.
  5. TCPA Consent & Privacy. Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages) from us, our agents, representatives, affiliates, or anyone calling on our behalf, you expressly consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your project and/or account, at any telephone number, or physical or electronic address you provide or at which you may be reached.
  6. We may terminate this Agreement and your ability to make project requests at any time. If you committed fraud or made a misrepresentation in connection with your registration on the Site or any application or request for a project, performed any prohibited activity, or otherwise failed to abide by the terms of this Agreement, we will have all remedies authorized or permitted by this Agreement and applicable law.
  7. Limitation on liability. In no event shall we be liable to you for any lost profits or special, exemplary, consequential, or punitive damages, even if informed of the possibility of such damages. Furthermore, we make no representation or warranty to you regarding the effect that the agreement may have upon your foreign, federal, state or local tax liability.


Last Updated: August 31, 2018